Outsourced Onsite Tech Support: Where Can You Turn?

When your server shuts down or you can’t find your data files, you need help right away. But if you don’t have tech staff onsite, you’ll just have to sit there and wait until your IT company can send someone. In the meantime, you’re wasting time and money because your employees can’t do t

Read Full Article

Four Amazing Tips on Using iPhones and iPads in Your Business

Coordinating interactions between office staff and remote workers can be challenging. One way you can cut through a lot of the confusion that arises when trying to keep everything in sync is by leveraging your worker’s iPad and iPhone devices. It is a way of using something that is already in the

Read Full Article

Microsoft Accounts Targeted For Months, Hackers Serve A Security Reminder

Microsoft began notifying Outlook.com users of a 2019 security breach that occurred between January 1st and March 28th. Hackers were unintentionally given unauthorized access to some accounts, where they were then able to view subject lines, email addresses, and folder names. While no login details

Read Full Article

Inside The New Microsoft Edge Browser

Microsoft’s first version of the Edge browser fell far behind other options, gaining only a 4.4 percent market share compared to Chrome’s 65.5 percent, Internet Explorer’s 9.83 percent, and Firefox’s 9.62 percent. The company went back to the drawing board and created a new Edge that is ba

Read Full Article

Tech Education: What Is Microsoft Office 365?

  The ability to work anywhere used to be limited to freelancers and writers, but today’s professionals need the flexibility to be productive regardless of their physical location. Microsoft Office 365 provides the full-featured suite of services that businesses need to scale quickly and focus o

Read Full Article

Microsoft Data Breach Highlights Need for MSP Collaboration and Security

A recently announced a data security breach of Microsoft’s Outlook.com product has many wondering how to work with MSP customers to understand the scope and impact. What Happened to Outlook.com Data? It appears that the breach occurred when a support agent’s access credentials were compromised.

Read Full Article

Microsoft Excel Tip: How To Copy Cells In Microsoft Excel

Microsoft Excel is a staple program in Microsoft’s Office suite. It’s a powerful spreadsheet program that allows users to organize data and calculate results using a wide range of formulas. Let’s look at one basic element to this program: how to copy cells in Microsoft Excel. Basic Cell Cop

Read Full Article

What Are the Real Business Benefits of Upgrading to Windows 10?

Upgrading software can be a real pain — literally. Users are likely to be reluctant to learn something new, causing additional requests to help desk personnel as users get acquainted with a new operating system. The time required to install upgrades and get up to speed with any changes is rarely

Read Full Article

Are You Good at Saying No & Setting Priorities?

There are never enough hours in a day, but how you spend the hours that you do have can make all the difference in the world. Just think: business leaders such as Steve Jobs and Bill Gates have exactly the same 24 hours available to them as you do! All good business leaders have to determine the be

Read Full Article

Are You Budgeting for Cybersecurity as You Would Other Expenses?

It’s difficult to scan through any news site and not see mention of yet another cybersecurity breach at an organization, and the devastation that can be caused to that business and the community are significant. Maintaining a robust cybersecurity presence is no different than budgeting for the co

Read Full Article
IT support buffalo