Identifying, evaluating and hiring top talent in the field of information technology can be a daunting task for human resources specialists and hiring managers. At Buffalo Technology Staffing, our expert IT recruiters can make the process painless. With many years of experience in the information technology staffing realm, the recruiters at Buffalo Technology Staffing bring a level of expertise that is unparalleled in the industry. Over the years, we have provided technology staffing and hiring assistance to private companies, publicly-traded firms and government agencies in Buffalo and throughout New York.
Buffalo Technology Staffing can provide technical support for a range of services by which enterprises provide assistance to users of technology products such as mobile phones, televisions, computer, software products or other electronic or mechanical goods. In general, Buffalo Technology Staffing will attempt to help the user solve specific problems with a product—rather than providing training, customization, or other support services. Most companies offer technical support for the products they sell, either freely available or for a fee. Technical support from Buffalo Technology staffing may be delivered over the telephone or online by e-mail or a website or a tool where users can log a call/incident. Larger organizations frequently have internal technical support available to their staff for computer related problems.
Buffalo Technology Staffing uses software that allows the technician to access the user’s desktop via the Internet. With the user’s permission, the technician can take control of the user’s mouse and keyboard, transfer various diagnostic and repair applications to the user’s desktop, run scans, install antivirus programs, etc. If the remote service permits it, the technician at Buffalo Technology Staffing can even reboot the PC and reconnect remotely to continue his work without the user needing to assist. Buffalo Technology Staffing can assist with common repairs such as spyware removal, computer optimization, windows registry repair, device driver issues, web related issues, and Windows security updates. Only software can be repaired remotely. A computer with a broken hardware component such as a motherboard or hard disk can in some cases be diagnosed and worked around, but must be repaired in person.
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