You feel like your internal technology support person, or even your entire department simply isn’t keeping up.
Look, none of this means your internal technology support person or department isn’t great at what they do. Truthfully, they might be highly skilled, certified in various technologies, and overall, fantastic employees.
In the simplest terms, one of the biggest misconceptions surrounding technology is this: there are only two options – internal or outsourced support. In the past, this was accurate. You would choose to hire an internal person or team or outsource entirely to a managed services provider. Nowadays, things have changed.
What do we mean when we say that things have changed?
Well, businesses are using more complex technologies. You have a mix of hardware, software, and other equipment that can easily become overwhelming, especially as cybercrime continues to evolve. You might even be mixing on-premises equipment with cloud-based services – giving you a hybrid environment that becomes even more difficult to manage.
At this point, you might be wondering how you can help your internal technology support person or department keep up with all of your requirements. Maybe you’ve already:
But you’re hesitant to hire even more people, right? We don’t blame you. When you add to your team, you’re adding a ton of expenses:
Our recommendation is simple: forget the misconception that you have to choose between internal and outsourced. Instead, you can have the best of both worlds. It’s known as co-managed IT services. You outsource part of the management of your information systems to an MSP, who will take responsibility for their part while letting your internal person or team keep focused on their own.
You’re able to maximize the value you’re getting out of your current in-house technology person or department while gaining access to an entire team of qualified technicians for a flat-rate monthly fee. This allows you to:
Cybersecurity, in particular, is never a set-it-and-forget-it type of scenario. It’s easy for a single person or small team to feel overwhelmed as they see attacks happening all over the world. Co-managed IT services eliminate risks associated with cybercrime.